Withdraw Your Balance to Your Wallet
To pull money out of your ex99 account, head to the cashier and choose the withdrawal option. Enter the wallet number you want to receive funds — bKash, Nagad or Rocket — and the amount you're moving. If your account has not completed identity verification yet, you will be prompted to do that before the withdrawal processes. We do not publish fixed
payout windows because wallet networks vary, but your wallet app will notify you when the transfer arrives. Always withdraw to a wallet registered in your own name to avoid delays.
- Open withdrawal screen — Go to the cashier in your ex99 account and select the withdrawal tab.
- Enter wallet details — Type in your bKash, Nagad or Rocket number and the amount you want to withdraw.
- Complete verification if prompted — If your account needs identity verification, upload the required document before the withdrawal can proceed.
- Receive in your wallet — Once processed, your wallet app will show the incoming transfer — match it against your transaction reference.